State Farm® Insurance Agent Terry Bradshaw

"Alicia was great in following up for my claim! 5 stars!!"

"I had the pleasure of working with Karen Vasquez and Terry Bradshaw at State Farm for my insurance needs, and I couldn't be happier with the experience! From the moment I walked in, I was greeted with warmth and professionalism. Karen took the time to listen to my concerns and answered all my questions with patience and expertise. She provided me with several options tailored to my specific needs, making the process easy to understand. I felt confident that I was making the right choice for my insurance coverage. Terry Bradshaw's team is exceptional, and their commitment to customer service is evident. They genuinely care about their clients and go above and beyond to ensure you're well taken care of. I highly recommend Karen Vasquez and Terry Bradshaw State Farm for anyone looking for reliable and friendly insurance services. Thank you for making this process so smooth and stress-free!"

"We truly appreciate the outstanding support we received from Terry Bradshaw and Karen Vasquez at the State Farm office in Villa Park, California. They went above and beyond to help us resolve some ongoing issues with our State Farm Insurance claim. Despite submitting all required paperwork and following up with the claims office multiple times over several weeks, we were not successful in getting the matter resolved. However, once we reached out to Karen, things turned around quickly—thanks to her assistance, the issue was resolved in just a matter of days. We are currently facing some new challenges related to our claim, and we’re grateful that Karen is willing to set up a meeting to help us navigate the situation. Terry has also been incredibly helpful—she listens attentively, takes detailed notes, and truly looks out for our best interests as policyholders. Overall, we’ve had a great experience with this State Farm office and are thankful for their dedication and support."

"I’ve had Terry Bradshaw and her expert team as my agent(s) for as long as I can remember. Alicia and Marla have always been super helpful and Alicia has always made herself available to me for new quotes, comparing/beating competitor’s pricing and declarations, as well as just being super-pleasant to deal with anytime I’ve needed something. Currently we’re running with State Farm for 3 vehicles and our home insurance, and even with all the animosity towards insurance companies in CA over the last few years, I’m grateful to say we’ve been taken care of and treated like a priority by Alicia and the Team here at Terry’s office. Whether I’m walking-in without an appointment with a few questions or requesting a quote, asking for a copy of declarations for a refi, or I’m emailing/calling for help with a current policy, these guys have always taken great care of my family and our needs and have been there when I needed them, and along with great pricing, that’s all I can ask for!"

"I had such a great experience working with Alicia Martinez from State Farm for my home insurance! From start to finish, she was incredibly friendly, accommodating, and helpful. She took the time to answer all my questions, explained everything clearly, and made sure I felt confident in my coverage. It’s rare to find that kind of personalized service these days, but State Farm truly went above and beyond. I felt like they genuinely cared and were looking out for my best interest. Highly recommend!"

"I've been with state farm since I started driving some 52 years ago and had been with the same agent from the start until he retired and I'm still with his former assistant. My dad was with them too, longer than I can remember. I get the same excellent service from my new agent."

"Crazy times but they are great! Very service oriented."

"Always responsive and very helpful!"

"We love Terry Bradshaw’s office and have been with them for a very long time for all our polices. Alicia, our agent is phenomenal and always there to guide us! ⭐️⭐️⭐️⭐️⭐️"

"My family has had State Farm Insurance since our original agent walked up to my parent's newly built house in the early 1960's! Our parents had all the vehicles and their home insured with State Farm. As the kids got older, we continued with a proven winner. When we moved over to Terry's office about 13 years ago, the wonderful service continued. Marla, Alicia and the staff are amazing and helpful. I am second generation and my son is third generation and they know everyone and keep track of everything! As products and changes come up, they make sure to let me know about it. Insurance is a difficult subject but if I have questions or concerns about what's going on in California, I know I can call anytime and talk about it. Terry's office and her staff are definitely knowledgeable and comforting. Glad to have them!"

"I had an outstanding experience with State Farm-Terry Bradshaw! From start to finish, the service was top-notch. Alicia, who assisted me, was incredibly helpful, patient, and knowledgeable. She took the time to explain my options and answered all of my questions in detail, making the entire process so much easier. I really appreciate how personal and attentive the service was. If you're looking for reliable insurance with a team that truly cares about their customers, I highly recommend State Farm-Terry Bradshaw!"

"I have been insured by State Farm since the 1970's! I have my cars, home, personal property, umbrella policy for my property, and long term care policies with them. I would insure my dog with State Farm if they sold pet insurance! There has NEVER been a time when I have reached out to Marla or Terry that they haven't answered or responded immediately to my question and/or concern. It doesn't get any better than that in my opinion!"

"Always have great customer experience and the staff is very knowledgeable and answer all my questions. Highly recommend"

"I’m currently displaced due to a house fire, my State Farm agent Terry Bradshaw and staff have been wonderful to us. Helping us with every step and providing us with emergency funds to get us through the first couple of weeks . My agent had gotten us through so much in the 18 years we’ve been a customer, I highly recommend Terry Bradshaw for your Insurance needs , her office provides exceptional service."

"Terry and her office staff are absolutely wonderful! They are so knowledgeable and friendly, everyone is so kind! I appreciated the time they spent explaining my insurance coverage. Highly recommend you give her a call."

"She is a wonderful agent who is honest and caring. She makes sure her customers are taken care of!"

"Terry's team is very knowledgeable, professional and experienced. They are always available to answer any questions and provide prompt service!"

"Bad customer service. Stay away from this agent. They will not care for your account. They messed up my account and failed to simply add a new car. They didn't bother to follow up. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼. 0 star from me. Good luck to you if you sign up with them."

"Terry’’s office is always professional, and eager to help when you call. I have had several claims unfortunately but Terry and her staff somehow always make the process easy. The staff goes above and beyond the call of duty. There are a ton of choices when it comes to insurance, even State Farm Agents, good ones are hard to find, I consider myself lucky I found Terry Bradshaw"

"Customer service was professional and attentive. Responded to my insurance needs quickly. Highly recommend this office."

"Great customer service!! The whole team is helpful, knowledgeable and always puts the customers needs first. I would highly recommend working with Terry Bradshaw’s office."

"Always a pleasure working with Terry and her team! I highly recommend them!"

"Disappointed by the customer service at this branch. I tried to contact by email and phone to cancel our renter’s insurance policy, and never received a response."

"I've been a customer with State Farm (agent Terry Bradshaw) for many years. But recently my monthly payment went from $109.87 in November 2019 to $121.49 in December 2019, then to $148.93 in January 2020. Even though there were no changes to my driving record. The main reason I can see for this change is because when I renewed my policy I chose to not have "Uninsured Motorist" on my policy. However, because I didn't submit this in writing, State Farm enrolled me in this plan anyway. I think the practice of signing people up for services they don't want and charging them for it is very unethical, and I don't know if this is a State Farm practice or if it's only isolated with Terry Bradshaw's office. Either way, I don't like that my bill sky-rocketed simply because I'm too busy to respond to their letters. I should only be charged for what I signed up for and not for added services I failed to reject."