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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Bohm

January 28, 2026

5  out of  5
rating by John Bohm
"Thank you for all your help over the years! You’re always responsive and efficient to helping solve whatever issues may arise."
We responded:
"We are grateful for your 5-star review, John! Thanks for taking a moment to share your positive rating of State Farm Agent Terry Bradshaw’s Team here in Villa Park . "
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Sharon Embrey

January 21, 2026

5  out of  5
rating by Sharon Embrey
"I’ve worked with Marla at State Farm for 45+ years. Over the many years I’ve had, thankfully, only a few issues but they were all satisfactorily settled. Marla is easy to reach or gets back promptly. Her knowledge and advice are excellent."
We responded:
"Thank you for the 5-star review, Sharon! Here on State Farm Agent Terry Bradshaw’s Team, we are proud to serve our community and appreciate your recognition. "
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Allison Steed

January 20, 2026

5  out of  5
rating by Allison Steed
"I have been with this agency for over a decade for all of my insurance needs, and I couldn’t be happier! Marla and Alicia have been the ladies that have helped make sure I am covered literally and figuratively along with my entire family. If I ever have questions they are always just a phone call away. I am so grateful for their assistance and helping make sure I am always taken care of. 10/10 and highly recommend. Call this office, get a quote you will be so glad that you did."
We responded:
"Wow, thank you for the 5-star review, Allison! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Allison, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Terry Bradshaw’s Team is just a call or email away! "
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Gary Tateyama

January 14, 2026

5  out of  5
rating by Gary Tateyama
"I have been using State Farm for decades. While I’ve had two different agents during this time- I’ve had a very consistent assistant (Marla) that has been my main contact for all of my insurance needs. When my first agent passed away- I followed his assistant to Terri Bradshaw’s office and have not regretted it. They’ve been very helpful with several home and car claims and have always been available to offer advice on all my questions. I highly recommend this agent and office."
We responded:
"Thank you for the 5-star review, Gary! Here on State Farm Agent Terry Bradshaw’s Team, we are proud to serve our community and appreciate your recognition. "
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Tim Crosson

December 30, 2025

5  out of  5
rating by Tim Crosson
"For years I have gotten great service in the Terry Bradshaw agency from Marla. She handles everything in a warm personable way across all the State Farm products I have (life, home, car, rental, umbrella)."
We responded:
"Dear Tim, Thank you so much for your kind words! We're thrilled to hear that Marla has consistently provided you with warm and personable service across all your State Farm products. Your trust means a lot to us, and we're here to continue supporting you with everything you need. If you ever have any questions or need assistance, please don't hesitate to reach out! Regards, Terry Bradshaw"
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Carolyn Theriault

December 22, 2025

5  out of  5
rating by Carolyn Theriault
"Terry and her team are extremely helpful and knowledgeable about the insurance industry and so very pleasant to deal with. Their compassionate support in times of need let you know you're well taken care of and answer all questions with clarity and professionalism. I highly recommend Terry and her team at State Farm"
We responded:
"Dear Carolyn, Thank you so much for your kind words and thoughtful recommendation! We’re thrilled to hear that my team and I provided you with knowledgeable, compassionate, and professional support. It’s our priority to ensure every client feels well cared for, especially during challenging times. We truly appreciate your trust and look forward to continuing to assist you with all your insurance needs. Regards, Terry Bradshaw"
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Phil Koller

December 22, 2025

5  out of  5
rating by Phil Koller
"I have been with state farm for over 60 years an have worked with several agents. Terry Bradshaw and her support staff are by far the best I have been associated with. Terry and her staff are always prompt with answers on any issues that I have had. I would give Terry and her staff 6 or more stars if possible."
We responded:
"Dear Phil, Thank you so much for your kind words and your loyalty over the past 60 years! It truly means a lot to me and my team to hear that we've been able to provide the level of service you deserve. We're always here to help and make sure your needs are met promptly and efficiently. Your support and trust inspire us to keep doing our best every day. If you ever need anything, please don’t hesitate to reach out! Regards, Terry Bradshaw"
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Jessica Case

December 9, 2025

5  out of  5
rating by Jessica Case
"Terry and her team are exceptional. I had the pleasure of being insured with Terry for several years. She is not only a wonderful person but also an outstanding insurance agent. Her kindness, professionalism, and genuine care for others truly set her apart."
We responded:
"Dear Jessica, Thank you so much for your kind words! It means a lot to me and my team to hear that our efforts have made a positive impact. I’ve always believed that insurance is about more than just policies—it’s about people and building trust. I’m grateful for the opportunity to have worked with you over the years and to have been able to support you. Please don’t hesitate to reach out if you ever need anything in the future! Regards, Terry Bradshaw"
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Tami Schock

December 5, 2025

5  out of  5
rating by Tami Schock
"Very helpful staff."
We responded:
"Dear Tami, Thank you for your kind words! We're glad our staff could assist you and that you found our prices reasonable. We're here to help with all your insurance needs anytime! Regards, Terry Bradshaw"
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Heather Garbutt

November 28, 2025

5  out of  5
rating by Heather Garbutt
"My husband and I have been State Farm policy holders for more than 50 years. We have received exceptional service and advice from our account manager Marla Layne, her assistant Alicia Martinez and Kathy Protoglanis in claims. We highly recommend State Farm."
We responded:
"Dear Heather, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Regards, Terry Bradshaw"
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Karen Vasquez

November 25, 2025

5  out of  5
rating by Karen Vasquez
"Terry is one of the best agents I’ve had as a 4th generation State Farm customer. I have experienced first hand the commitment and excellence that this company embodies. Now, with my kids as 5th generation customers and my 1-year-old granddaughter (the 6th generation) having a life policy, I feel a deep sense of pride in our family’s legacy with State Farm. Most recently, I had to handle a death claim for a loved one, which was an incredibly emotional and challenging experience. The support I received from Terry, Marla and Alicia was nothing short of exceptional. They went above and beyond to provide comfort and assistance during a time when I needed it the most. Their compassion and professionalism made a significant difference, reminding me why I have remained loyal to State Farm for so many years. I am sincerely grateful to The combination of excellent service and personal care makes all the difference, and I look forward to continuing this journey with State Farm for generations to come."
We responded:
"Dear Karen, Thank you so much for your heartfelt and thoughtful review. We are truly honored to be part of your family’s legacy and to have earned your trust across six generations. Terry, Marla, Alicia, and the entire team are dedicated to providing compassionate and exceptional service, especially during difficult times like handling a death claim. It means a great deal to us to know that our support made a positive difference for you. We look forward to continuing to serve you and your family with the same commitment and care for many generations to come. Thank you again for being such a valued member of the State Farm family! Regards, Terry Bradshaw"
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Kira Magoon

November 25, 2025

5  out of  5
rating by Kira Magoon
"Thank you so much, Karen, for your help. I truly appreciate it!"
We responded:
"Dear Kira, We’re thankful for your feedback! It’s our pleasure to assist you. If there is anything else we can do to help, please let us know! Regards, Terry Bradshaw "
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Lezlie Brown-Zoller

November 24, 2025

5  out of  5
rating by Lezlie Brown-Zoller
"Terry's office, especially Marla, has a wealth of information, patience, and compassion in the many walks of life... It has been a stabilizing presence in my life of late.....Thank you....."
We responded:
"Dear Lezlie, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Regards, Terry Bradshaw"
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Brittan Carver

November 14, 2025

5  out of  5
rating by Brittan Carver
"Marla is the best! She is so helpful and thoughtful."
We responded:
"Dear Brittan, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Regards, Terry Bradshaw"
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David Smolenski

October 17, 2025

5  out of  5
rating by David Smolenski
"I’ve had a great experience working with Alicia Martinez for my auto insurance. She’s professional, friendly, and always takes the time to explain my options clearly. Alicia made the entire process quick and easy, from getting a quote to setting up my policy. She’s also been very responsive whenever I’ve had questions or needed to make changes. It’s clear that Alicia truly cares about her customers and goes above and beyond to make sure you’re covered and comfortable with your plan. I highly recommend her to anyone looking for reliable and trustworthy insurance service."
We responded:
"Dear David, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Alicia provided you with professional, friendly, and attentive service throughout your auto insurance experience. She truly values her customers and works hard to ensure everything is clear, quick, and easy. We appreciate your recommendation and are always here to help with any future insurance needs. Thanks again for choosing us! Regards, Terry Bradshaw"
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Amy Smolenski

October 17, 2025

5  out of  5
rating by Amy Smolenski
"I had the pleasure of working with Alicia Martinez and wow I’m so so grateful I was referred to her. She was so knowledgeable and so kind. I learned a lot and truly felt like I got the best plans for my insurance needs without feeling taken advantage of. Definitely recommend this office and Alicia as your agent."
We responded:
"Dear Amy, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Alicia provided you with knowledgeable and caring service, and that you felt confident and well-supported throughout the process. Your recommendation means a lot to us, and we’re grateful you chose our office for your insurance needs. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out! Regards, Terry Bradshaw "
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arnie mae dangan

October 17, 2025

5  out of  5
rating by arnie mae dangan
"Just want to commend Marla, Karen and Alicia! I’m impressed with how you manage your customers! These office are always there to resolve my concerns and make sure to help me every step of the way. Keep up the good work! Happy to be always talking to this team! ❤️"
We responded:
"Dear Arnie, Thank you so much for your kind words and thoughtful commendation! We’re thrilled to hear that Marla, Karen, and Alicia have consistently provided you with exceptional support and assistance. Our team takes great pride in being there for our customers every step of the way, and your feedback truly motivates us to keep delivering the best service possible. We’re happy to have you as part of our community and look forward to continuing to assist you in the future! Regards, Terry Bradshaw"
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SALINA MASSEI

October 17, 2025

5  out of  5
rating by SALINA MASSEI
"Alicia Martinez at State Farm was incredibly helpful with my claim. She stayed on the phone with me throughout the entire process, speaking directly with the claims department agent and ensuring everything was handled properly. She also followed up with me after a few days to make sure everything was on track. Alicia is very thorough, patient, and genuinely helpful--I truly appreciate her support."
We responded:
"Dear Salina, Thank you so much for sharing your positive experience! We're thrilled to hear that Alicia Martinez provided such thorough, patient, and attentive support throughout your claim process. It's wonderful to know she stayed by your side every step of the way and followed up to ensure everything was on track. We’ll be sure to pass along your kind words to Alicia. Your satisfaction is our priority, and we're here anytime you need us! Regards, Terry Bradshaw"
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Cindy Floyd

September 30, 2025

5  out of  5
rating by Cindy Floyd
"I’ve had my account with Terry Bradshaw for nearly twenty years. Everyone in the office provides exceptional customer service."
We responded:
"Dear Cindy, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Regards, Terry Bradshaw"
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mariel massei

September 29, 2025

5  out of  5
rating by mariel massei
"Alicia Martinez and her State Farm team are fantastic! She goes above and beyond to make sure I’m getting the best coverage at the best price. I really value how straightforward and knowledgeable she is — it makes the whole process so much easier. Even when things get busy, I never feel overlooked because the office is great about returning calls promptly. Working with Alicia Martinez at State Farm has been stress-free from start to finish."
We responded:
"Dear Mariel, Thank you for your wonderful feedback! We’re so glad to hear that Alicia Martinez and our team have made the process easy and stress-free for you. Alicia is dedicated to ensuring you get the best coverage at the best price, and we’re happy that her knowledge and responsiveness have made a positive difference. We appreciate your trust and look forward to continuing to serve you! Regards, Terry Bradshaw"
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Sara Layne Pedro

September 22, 2025

5  out of  5
rating by Sara Layne Pedro
"I have been a State Farm client forever, no one gives the care and guidance like Teresa Bradshaw’s office. Highly recommended for a personalized thoughtful experience."
We responded:
"Dear Sara, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Regards, Terry Bradshaw"
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Heidi C

September 3, 2025

5  out of  5
rating by Heidi C
"Terry Bradshaw's office is the best! I've with them for 30 years (stayed with them even though I moved from OC 25 years ago) as they have been super helpful as my needs changed. They surprised me by calling after hours and weekends and have provided consistent top notch service all these years. Their knowledge, training and customer service are hard to beat."
We responded:
"Dear Heidi, Thank you so much for your incredible 30-year loyalty and kind words! We’re truly honored to have been able to support you through all these years and changes. Going the extra mile, even after hours and on weekends, is just part of how we strive to provide the best service possible. Your trust and appreciation mean the world to us, and we look forward to continuing to serve you for many more years to come! Regards, Terry Bradshaw"
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Carolyn Ferguson

August 12, 2025

5  out of  5
rating by Carolyn Ferguson
"Believe me , if there were more stars to give them I would! We've had Marla helping us with our policies for years. They care about their custo customers. They are always there for us and we really appreciate all they do."
We responded:
"Dear Carolyn, Thank you so much for your wonderful review! We're thrilled to hear that Marla and our team have been able to provide you with exceptional service over the years. Your kind words mean a lot to us, and we're always here to support you whenever you need. We truly appreciate your loyalty and trust! Regards, Terry Bradshaw"
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sam williamson

August 6, 2025

5  out of  5
rating by sam williamson
"Marla and Alicia are both excellent and have been taking care of my insurance needs for years. Highly recommend them"
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Nico Vasquez

August 6, 2025

5  out of  5
rating by Nico Vasquez
"Terry Bradshaw and her team at State Farm have always been responsive and respectful, in addressing my questions. They’ve been incredibly helpful with any updates or changes I've needed for my auto and life insurance policies over the years. I truly appreciate their consistent support and excellent service."